(Xff-263) - Dutch Customer Service Agent

Are you thinking about moving abroad? Take a look at Barcelona! Barcelona is a city with plenty to do and experience. When moving there, you will be able to visit numerous museums, the Barcelona Cathedral, and the Sagrada Familia.

You can immerse yourself in the culture and even learn Catalan or Spanish while working for one of the biggest companies in communication.

Are you a social person who enjoys helping others? Then this position is for you! We offer a role in an ambitious, energetic, and people-driven company where you can assist customers with their inquiries.

Your Role

The role entails assisting telecommunications customers who have inquiries about their services. This includes addressing both administrative and technical questions through various communication channels such as phone, email, and chat.

It is important that you have an error-free and smooth writing style.

Profile

Are you the Inbound Contact Center Agent we are looking for? Do you possess the following characteristics and qualities?

You are service and result-oriented.
You are computer-savvy.
You can work and problem-solve independently with a good dose of analytical thinking.
You have the ability to empathize with your customer.
You are a good listener and have strong communication skills.
You have a good command of Dutch/Flemish and English.
You are hospitable, customer-friendly, and helpful.
Flexibility and empathy are very important.
You are looking for a challenging long-term position.

Our Offer

- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call center with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal card, transport card, and private insurance
- Free fruit and coffee
- Growth opportunities

Location

Barcelona (Spain)
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