Looking to make an impact? Join us and make a difference. Our innovations help treat patients suffering from disorders of, or injuries to, bones, joints or supporting soft tissues. Alongside some of the world's top healthcare professionals, we help deliver new possibilities to patients. It's our promise to look beyond what's possible now and discover what's possible next. Our mission is to alleviate pain and improve the quality of life around the world; and to achieve this, we are investing significantly in new technology and processes to transform our ways of working and unlock greater growth potential in our business.The TeamThe IT Senior Business Analyst plays a lead role within the Commercial Operations demand team. Together with the IT EMEA Commercial Operations Leader, he/she acts as a critical link between IT and the Commercial Operations organization by identifying new business opportunities, ensuring commercial operations strategy and priorities are reflected in the business requirements, and translated into suitable IT solutions by the technical experts.As many implementations and changes to existing processes are managed as projects, the Senior Business Analyst will be responsible to lead small to medium-sized projects (including project budget and resources) and work with external vendors (e.g., consultants).Principal Duties and ResponsibilitiesYour ResponsibilitiesTo drive the demand intake process for new business requirements:Partner with CommOps stakeholders to prioritize the new demands.Analyze new requests or problems and provide the state of the art for IT solutions.Track implementation status of approved demands and escalate when needed.Communicate documented analysis and executive summary with IT recommendations.Translate business requirements into suitable IT solutions.Work closely with Delivery teams to ensure best practices and support on high complexity tasks, and facilitate engagement during User Acceptance Testing.To lead and achieve successful IT Projects Delivery:Participate actively to document Feasibility Study and lead the approval process.Lead IT project implementation managing the planning, execution, communication, and reporting of the project.Follow global PMO process when managing the projects assigned in PlanView, prepare all PMO deliverables and organize the approvals, stage gate reviews, and status reports.To establish IT EMEA Applications Strategies for Commercial Operations:Define IT EMEA Applications Strategies aligned with global ones.Expected Areas of CompetenceWe are looking for someone who:Professional experience:Strong communication skills in both face-to-face and virtual settings, clear and concise both verbally and in writing.Builds and maintains strong relationships with business users on all levels.Has strong analytical skills to quickly identify underlying problems and design solutions.Able to explain and present solutions to users and management and get their buy-in/approval.Can facilitate change and persuade users and management.Able to switch from high-level to hands-on when necessary.Has demonstrable extensive experience in managing remote resources and activities.Special expertise:Good SAP knowledge of Sales, Distribution, and Inventory Management including user interface and customization.Understanding of EDI/SAP/HIPAA Integration Projects including analysis, mapping, and testing (e.g. EDIFACT messages: ORDERS, ORDCHG, ORDRSP, DESADV, INVOIC).Base knowledge of automation and robotic tools such as Blue Prism, Open Span, UI Path, Nice, Automation or Automation Anywhere.Aware of the legal requirements and corporate guidelines concerning electronic data records.Languages:Fluent English; any other language is a plus.Personal skills requirements:Can work independently, set the right priorities, and is a self-starter.Is flexible of mind and willing to continuously learn requirements of other functional areas.Education/Experience Requirements:B.S. degree in business, computer science, or information systems, or 5-7 years equivalent work experience.Excellent project management skills (PMP Certification is a plus).Travel Requirements20 - 25%Additional InformationWhy work with us?We offer our Team Members a competitive compensation and benefits program and provide opportunities for you to share in the company's financial and operational successes.Key Team Member Benefits:Permanent contractFixed salary + 12% bonusMeal allowanceLife insurance/pension scheme/Health insurance (after you pass the 6 months of probation period)Hybrid positionAt Zimmer Biomet, we believe in the power of us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.
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