We help the world run better SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world. SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.
Job Profile The Digital Deal Strategy & Support team helps account executives at SAP be more productive, increase our opportunity win rates and time-to-revenue. Employees working in this team usually have former sales experience and feel comfortable managing complex deals externally (with Partners & Customers) and internally (with SAP stakeholders). As a Digital Deal Strategy Associate, you will work on the team that supports our sales team in complex deals by helping grow SAP's Cloud ERP & LoB footprint in NNN & IB across all industries, working with SAP & Partners resources, as well as Customers. You will be part of EMEA Digital Deal Strategy & Support Team, a team of experts and champions who advise SAP's sales organization on Deal Strategy, Structuring and Closure of complex opportunities in the EMEA midmarket (Europe, Middle-East & Africa). The Digital Deal Strategy Associate role is a pivotal role within the EMEA Midmarket organization, serving as the GOTO Team contact for SAP Sales Executives to support them with the deal management and quote fulfilment of their cloud deals. Your primary mission is to streamline internal sales processes thereby allowing Sales Executives to dedicate more time to strategic customer interactions.
Key Responsibilities and Tasks You will act as the primary point of contact and support for the SAP Sales Executives in EMEA, assisting them in navigating their sales cycles. You will take ownership of key aspects of their workload, enabling them to prioritize customer engagements.Proposal and Quote Management: Play a crucial role in crafting compelling proposals and quotes for both current and prospective clients.Collaborative Pricing and Contract Management: Collaborate closely with Sales Executives on pricing strategies, quoting processes, and contract management. Concentrate efforts on volume business and revenue to drive growth.People-Centric Approach: Embrace a people-oriented mindset, embodying the team's commitment to going above and beyond to support our sales teams. Build trust and lasting relationships with Sales Executives.These are some of the responsibilities you will have:
Support enablement and mentorship of account executives on complex quotation management, processes, and systems.Help translate the customers' business requirements into the right product offering (bill of materials), sizing, as well as terms & conditions.Liaise with other SAP teams (i.e.: Deal desk, legal, etc.) when specialized support is needed to guarantee the right contract terms and customer experience.Obtain all pre-approvals needed to guarantee a seamless and speedy quote approval process.Create, manage and send quotes for approval.Review order forms and contracts, and send to Account Executives, Partner or Customers as needed.Adhere & advise on all SAP compliance rules, and country legal regulations. Opportunities and Benefits Visibility and Network: This role offers significant visibility within the company and involves interactions with various teams and stakeholders in an international business environment. You will collaborate extensively with Sales Executives, Finance, Pricing, Revenue Recognition, and Legal teams, expanding your professional network.Learning Experience: Joining the EMEA Digital Deal Strategy and Support team provides an invaluable learning experience, offering in-depth insights into SAP's internal sales processes. Expect rapid professional growth and a deep understanding of SAP's operations.Value Creation: Your support will be instrumental in driving success in the EMEA Midmarket segment, making you a key contributor to SAP's volume business. Proactivity and outreach to our sales team will be essential to demonstrate the value you bring to their success.Recognition and Growth: Building trust with our sales team and accelerating the sales cycle will earn you significant recognition. Your contributions directly influence SAP's growth and market presence.This role as a Digital Deal Strategy Associate presents a unique opportunity to make a substantial impact within the organization.
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