Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.The Transportation Manager is responsible for improving customer service by achieving performance excellence in the transport activities whilst at the same time balancing costs & service. His/her responsibility includes directing, coordinating, and overseeing tasks and operations within our AFEMEA transport organization managing the efficiency of the operational triangle SC/CS, 4PL and procurement. He/she is also required to ensure the legal requirements for transport are met. He/she will report to the Logistics & CoE Director of AFEMEA and be a member of the AFEMEA SC Management Team. He/she is expected to collaborate closely with the Manufacturing, Customer Service, 4PL & Procurement Teams.Principal AccountabilitiesMain ResponsibilitiesStrengthen customer service by improving logistics performanceManage logistics operations, both internal and externalManagement of Business escalations in a structured way giving visibility on issues and actions to the different stakeholders.Drive the correct discussions during the different service meetings, make sure they are action-oriented, efficient and with a fast resolution of the actions defined.Support BU SC Managers with escalations, new requirements, changing of network, solving the actions under their scope of responsibility…Support 4PL whenever they require central logistics to drive AFEMEA topics (strike, fire, issue at a site,…) and report/link to Amcor.In collaboration with procurement, participate in the transport tenders representing Supply Chain within the defined timeline & processes. Be the link to the sites and drive the post go-live support set-up.Represent Supply Chain (site and BU) within the monthly performance reviews and QBR's with strategic carriers and 4PL's.Drive standardization and simplification through new/changing processes.Identify best practices and roll out across BUs/PlantsPrepare high-quality, concise, and accurate Logistics reporting (service & costs)Monitor and analyze our transport performance (service, delivery times and transport costs) and collaborate with stakeholders to define and implement/execute improvement plans.Monitor progress of ongoing improvement projects, tracking benefits realizationPresent findings, ideas and improvement plans to SC Management team.Motivate, support and lead the logistics teams at the sites while implementing/executing the AFEMEA processes.Identify, develop, and manage the Logistics SMEs in the AFEMEA networkCollaborate with various teams in cross-functional supply improvement projectsResults AchievementEnsure customer satisfaction by improving OTD.Reduce & optimize Logistics costsOptimize delivery times to customersEnsure information sharing and effective disseminationDecrease the number of overdue actions owned by SCConflict managementEstablish efficient partnership with other functions across Bus & Functional pillarsSupport CI activities development and savingsQualifications/RequirementsFormal Qualifications and ExperienceUniversity degree in Business, Logistics, Science, or similar disciplines represented in SC10 years overall operational experience in Supply Chain, including 5 years in Logistics related appointmentsStrong change management, analytical, and organizational skillsProven competency with information toolsSpecific Skills and AbilitiesComfortable with change and ambiguityStrong organizational capabilitiesVery good communication capabilityStrong analytical capabilitiesAbility to influence, motivate and mobilize stakeholders and peersResult-driven, focus on results and added value creationProactive, with the ability to anticipate and motivated to create valuePerseverance and resilienceSelf-motivated and emotionally intelligentAbility to think criticallyAbility to challenge and translate data
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