LingoAce is the game changer that could revolutionize the way millions of children learn.
We are launching our business into Europe, bringing AI gamified learning to bridge the gap of the existing education system, and at the same time make learning fun and productive for millions of learners!
You would be joining a fast-growing team and have the opportunity to shape our business in France, Europe, and the world!
What you'll do:You will serve as the main point of contact in all matters related to client concerns and needs.You will provide an excellent customer experience to increase the customer satisfaction rate.You will identify renewal upsell and cross-sell opportunities to ensure increased growth and reduce churn.You will work alongside internal departments such as sales and teachers, among others, to develop growth and retention strategies.You will strive for excellence and meet your monthly KPIs.What we are looking for:We welcome all levels of experience; ambition is what matters to us.You have a bachelor's degree in a related field.You are an expert in communication and are customer-focused.You have a native level of French and a C1 level of English.You are open-minded, self-confident, and a talkative person who has a natural positive energy.You consider yourself to be a flexible and adaptable person capable of evolving in a very energetic environment.You are a highly organized and efficient person.What we offer:You will have a unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity.You will be part of an amazing and flexible start-up atmosphere with highly motivated and open-minded colleagues.You will gain experience on how a global start-up expands its customer base in a fast-paced and competitive environment.You will have the opportunity to shape our business within the French market.You will receive a competitive salary.You will be part of a nice work environment and English as a working language.
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