Service Representative (French-Speaking) - Volkswagen

Detalles de la oferta

Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
If you're looking to grow and be inspired, as a Customer Service Representative for Volkswagen in Braga, Portugal (On-Site), you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What you will do in this role As a Customer Service Representative, you will:
Respond to customer requests via multiple channels, updating CRM systems with relevant information.Build strong customer relationships by handling inquiries with speed and professionalism.Promote customer retention and loyalty by supporting successful inquiry outcomes.Maintain professional, empathetic relationships with all customers.Collaborate effectively with team members and management.Provide feedback on emerging issues and identify improvement areas proactively.Concentrix is a great match if you: Have a high level of French (written and oral) and a good level of English (B2).Have 1 year of experience in technical roles or automotive customer service.Are passionate about automotive topics and skilled in digital tech.Are able to understand the policies, procedures, and warranties and are familiar with market geography.Are empowered to make independent decisions with strong documentation skills.Are skilled in resolving issues and providing solutions.If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.
What's in it for you In this role, we offer benefits that help you support your unique lifestyle:
Full-time with indefinite contracts (negotiable depending on your experience and our client's needs).Competitive salary and performance bonus.Bring-a-friend (referral) bonus opportunities.Full paid training on the company and the project you'll be working on.Career development programs, specialized courses, and language classes.Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal-opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Eligibility to work In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobleads

Requisitos

French-Speaking Customer Advisor In Lisbon, Portugal

Company Overview Our client is a global leader in Business Process Outsourcing (BPO), specializing in outsourcing customer experience across voice, social, a...


Multilingual Jobs Worldwide - Barcelona

Publicado a month ago

Customer Advisor- Native Swedish

.Within an international team of Telemarketers, the main responsibility of the position is the issuance of calls to existing customers in the assigned countr...


Mettler Toledo - Barcelona

Publicado a month ago

Customer Representative (Spanish- Speaking) - Hybrid Bo01

.Customer Representative (Spanish-speaking) - Hybrid BO01 Job Title: Customer Representative (Spanish-speaking) - Hybrid BO01 Experience the power of a game-...


Minacs - Barcelona

Publicado a month ago

Travel Adviser (German Speaker)

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experien...


Blu Selection - Barcelona

Publicado a month ago

Built at: 2024-12-15T15:40:25.333Z