Company Overview Our client is a global leader in Business Process Outsourcing (BPO), specializing in outsourcing customer experience across voice, social, and digital channels. They strive to improve services provided to their clients by placing their employees at the heart of the company. Job Responsibilities: Work on continuous improvement for customer satisfaction. Communicate with customers via email or phone to provide product information as part of the after-sales process. Follow up on orders and complaints. Additional sales experience is a plus. Requirements: European passport or identity card or work permit for Portugal. Note: Without one of these documents, we cannot assist in your job search as they are essential for establishing a work contract. Native or fluent in French (C2). Proficient in English (B2). Previous experience in customer service. Demonstrate patience in communication when resolving issues. Handle personal data and information confidentially. Be proactive, results-oriented, motivated, and able to work as part of a team. Note: You must have the legal documents in your possession before applying (European passport or work visa for the country you are applying to). Without one of these documents, we cannot assist in your job search as they are mandatory for creating a work contract. Offer: Competitive salary (14 monthly payments per year). Performance bonuses. Health and dental insurance (6 months after signing the contract). Relocation package: shared accommodation and flight reimbursement. Possibility of remote work from Lisbon only. Life at Our Company: Work in a diverse environment with people from over 15 nationalities. Enjoy modern facilities, numerous discounts at local businesses, company parties, and events. We encourage inter-company mobility to work at one of our sites worldwide. New and modern offices in Lisbon, Portugal. Apply now, and we will contact you on business days if your profile matches our expectations. We look forward to meeting you! #J-18808-Ljbffr