About Paack
We are Paack, a tech-logistic scale-up company founded in 2015, primarily focused on last-mile delivery. Since then, we have been experiencing strong growth within the European market with a presence already in 5 European countries such as Spain, the UK, Portugal, France, and Italy. Our mission is to build the most advanced tech-delivery platform to ensure the best-in-class sustainable delivery experience. We Care, We Thrive and We Innovate are our core values. That is precisely why here in Paack we are looking for exceptional and brave individuals who enjoy overcoming challenges and breaking the status quo. We Paackers,
we are proud to be fostering an equal opportunity workplace promoting diversity and inclusion, which is a fundamental part of our culture.
About the job
We work hard to design and implement technological solutions to solve Paack's product's most complex difficulties and most importantly, we focus on making our customers' lives easier. We are the first ones to witness how the tools we are designing are brought to life by our drivers and warehouse staff. We interact with customers to ensure continuous improvement. The product sits at the heart of Paack, in between our business teams and technical teams. We aim to deliver high-quality software to become the leader in sustainable deliveries in Europe.
We are looking for a Product Manager to join our Driver App team. You will lead the strategy, design, and implementation of the mobile app used by drivers, collaborating closely with our Operations team to understand their challenges and expectations.
Main responsibilities and requirements
- Be a customer champion who understands end-user problems as well as competitive and market trends in the last-mile delivery space.
- Identify market opportunities and define product vision and strategy.
- Effectively gather requirements from stakeholders and drive feature prioritization.
- Partner with internal teams - across operations, sales, customer service - and retailers to prioritize high-impact requirements and friction points.
- Communicate product priorities internally within the business and externally to retailers.
- Implement a continuous feedback loop with major stakeholders.
- Author and collate feature requests from internal product development teams, retailers, and internal stakeholders to assess existing capabilities and shape the product roadmap.
- Engage closely with the engineering and delivery teams in the development of new features to help determine the best technical implementation methods as well as a reasonable execution schedule.
- Build and maintain a development roadmap for your suite of products, ensuring priorities are identified.
- Write user stories, product requirements, and specifications in collaboration with product stakeholders.
- Coordinate testing and implementation of new features with relevant business stakeholders (warehouse operations, retailers, etc.)
- Define and measure key metrics/objectives for the long-term success of the product portfolio.
Nice to have
- Experience in last-mile deliveries, geospatial products or mobility is a plus.
- Knowledge of Spanish is a plus.
About you
- If you are a self-starter with good communication skills, used to working as a team player, a natural collaborator, and a good vibes builder, then keep on reading.
- Experience in Product Management, software development, or managing software projects.
- Proven experience in managing senior stakeholders across an organization, often with competing aims, to achieve a clear and agreed roadmap. Proficient when it comes to agile practices and processes.
- Fluent English speaker.
Why Paack
Because to lead the online market delivery revolution we need enthusiastic, energetic, and committed people. But it is a two-way street so if you commit we will also commit to:
- A great project in a fast-growing scale-up, which is revolutionizing last-mile delivery in major European cities.
- Place where you can continuously develop your career.
- Flexible working hours.
- Fully remote positions.
- Friendly and easy-going environment.
- Referral programme.
- 23 vacation days per year.
- Provide 360º occupational health & wellbeing programmes for all Paackers by our partner WellWo.
Tax deduction benefits
- Restaurants
- Public transport
- Kindergarten
- Training
- Health insurance
Next Steps
Do you think we could be a match? If so, then hurry up and join us! Please, submit your CV and any additional materials by clicking on the button below.
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