.About the ClientMy client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft, and governments. Their technology powers more seamless, safe, and sustainable air travel.About the RoleAs the Air Transport Industry (ATI) recovers from the COVID crisis, creating new opportunities for all ATI stakeholders, my client has the chance to transform its ways of working, adopt a growth mindset, and embark on an inspiring and rewarding journey. As such, they are launching the RiSE (internal) program, aimed at structuring and driving this journey. Their clear ambition with RiSE is to build on their market leadership and accelerate growth since we live in a new, faster world.RiSE consists of 12 workstreams tackling both short-term goals and longer-term 2026 ambitions of going back to a $2B company. A dynamic central program management approach, with prioritization mechanism to add/modify/remove workstreams, will ensure company focus. Each workstream benefits from a taskforce approach, with single accountability and directly responsible individual, along with change ambassadors.Introduction to Community Business ServicesThe Community Business Services stream intends to start business ventures with our customers (e.G., airlines, airports, Air Navigation Service Providers - ANSPs, etc.). The type of business venture is most likely to be a joint venture, but to be discussed and confirmed.The projected roles & responsibilities within these business ventures are:(potentially) provide the sales channelThe customer-partner to provide the staff & operational processesTherefore, the market offering of this +Partner business venture would consist of complete turn-key services to tackle full business outsourcing opportunities. So far, they have selected the following initial themes for such services:Airline Operations Control Centre: coordinate and execute network (flight) operations to provide the best possible flight schedule.Airport Operations Command Centre: control and coordination of an airport's airside operations from a centralized location bringing about Real-Time situational awareness to achieve airport collaboration decision-making compliance.Total Airport Management: single platform for control and coordination of an airport's landside, terminal, and airside activities with full information exchange resulting in Real-Time analysis that will enhance collaborative decision-making.What we are looking forThe role is a central role fully assigned to the support of the Community Business Services, reporting to the Head of this Corporate initiative. A product manager, the person will identify customer needs and the larger business objectives that the service will fulfill, define the service and articulate a game plan to achieve success, and rally internal & external stakeholders to turn that vision into a reality during a development & implementation phase
