Prácticas Front Office - Kimpton Vividora Barcelona - (Barcelona)

Empresas: Kimpton Vividora Barcelona What's the internship? As Front Office intern, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll be supervised by the Front Office team. Your day-to-day • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. • Check guests in, issue room keys, provide information on hotel services and room location. • Ensure required identification is taken from guests at check-in in line with local legislative requirements. • Answer phones in a prompt and courteous manner. • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. • Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. What we need from you • Currently studying a bachelor's degree in hospitality or related field. • Possibility to sign an agreement with your school for 6 months preferably. • Previous hotel knowledge and experience in operational departments will be valuable. • Must be fluent in English. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. • Availability from January - February 2024 What to expect from us • Economic compensation. • Uniform and laundry service for the uniform. • Training programmes and access to IHG's training tool. • Meals included on shift. • Cool environment and lots of fun! ?? Requisitos :