[Ntw785] Service Coordinator With Native Level Of English

Organization: Our client is an American company in the industrial sector, present worldwide and providing highly technological solutions for air filtering. They are building up their new center, heavily investing in structures and multilingual talent.
Function: As a Customer Service Export, your key responsibilities will be:
You will process, monitor and follow up on customers' purchasing orders.
You will ensure effective service and administrative support for the assigned customers.
You will provide delivery commitment to customers and follow up on order activity to alert the customer and sales team in case of discrepancies.
You will receive and process customer inquiries on standard pricing, lead-time, products, availability through efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships.
You will establish a key communication link between the customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities.
Requirements: You are the person we are looking for if:
You have higher education or a bachelor's degree with administrative and/or commercial orientation or equivalent experience.
You have at least 1 year of experience in export.
You have knowledge in the use of software systems and can handle electronic data.
You have a native level of English.
You have strong communication and administration skills, are a fast learner, and a team player.
You have flexibility, the ability to multi-task, manage time, and adapt to changes.
What we offer? You will receive:
A 6-month contract.
A bonus of up to 14K.
The opportunity to work with a hybrid working model.
500€ to set up your home office upon joining.
The possibility of a shuttle from the center to Terrassa every day you're working from the office.
Do you need more info? Contact Vivian Simon at +34 936 06 57 00 ext. 110.

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