At AirHelp, we're all about developing products that make travel better for all. It all started 8 years ago with a simple idea: to help air passengers get compensation for canceled or delayed flights. Today, we are about to enter a new phase in our company's history with the creation of multiple new travel products. Would you like to write this new chapter with us? Then join us as our Product Manager to help us build the best class product vision, strategy, and design.
As Product Manager, you will be supporting every element of the product — from its conceptualization, launch, performance and life cycle.
You will be responsible for building a great product that is sustainable in terms of revenue and profits for the business.
What you'll do:Integrate usability studies, research, and market analysis into a product strategy that aligns with the company objectives and further articulate this through a product roadmap.Establish a shared vision across the company by working closely with stakeholders to clarify priorities and deliver value.Gain a deep understanding of the customer experience and define and analyze key metrics that will inform decision making.Recognize that good ideas can come from anywhere; work with development teams, designers, copywriters etc. to identify the best solutions to real user problems.Work with engineering partners to ship new, impactful changes, including preparing necessary business specifications, coordinating development activity, and tracking progress of projects under development. Ideally, you'll bring with you:Solid experience in a consumer tech company, and a history of collaborating with Product and Engineering Teams.Iterative mindset and experience in discovery, new product definition and launch — always looking for the most efficient way to test new hypotheses with real user data.Exceptional management skills backed by a rich blend of analytical, creative, and strategic talents, as well as very good problem-solving skills.Ability to work with multiple stakeholders, such as finance and operations, while providing clarity to all involved parties and balancing dependencies.High integrity, ownership, and persistence. Make a real impact on travel At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don't go according to the plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide.
We are proud of our high customer satisfaction levels reported on Trustpilot.
Perks and Benefits:Internal training programs and knowledge-sharing events.Personalized progression plan.Language classes.Lunch subsidy.Team days.Life insurance.Gym membership, Childcare or Public transportation subsidy.MacBook Air.Hybrid workspace (partially remote, partially from one of our offices in Berlin, Barcelona, Gdansk or Krak?w).Unlimited, free use of AirHelp's services.Events and parties. Next steps:Video call with the recruiter.Technical interview with Product Team.Interview with Head of Engineering. AirHelp is, always has been, and always will be an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all.
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