Hungarian Technical Support Jobs In Athens Greece

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Role: Hungarian Customer Service or Hungarian Technical Support

Location: Athens, Greece

Our Client, established since 1989, is the very first company to introduce contact centre outsourcing provision in Greece and is by far the largest in the local market.
It has become a major Multilingual destination for Europe, the Middle East, and Africa, serving currently over 130 markets in 35 languages & dialects and employing nearly 4,500 people from 91 nationalities.

Benefits: BonusRelocation package: Flight ticket given (within UE), taxi from airport, 2 weeks hotel accommodation (breakfast included) The Role: Receive inbound calls, emails, and chats from consumers requiring product supportMaintain, analyze, troubleshoot, and attempt repair of all productsInvestigate issues and solve problems; performing root cause analysis in effort to provide permanent resolutions What we are looking for: Technical Support Representatives will provide technical and network problem resolution to customers by performing relevant questions, while guiding users through step-by-step solutions.Clear communication and soft skills (written + verbal)Strong tech skills and familiarity with new technologiesCapability of handling demanding clients and stressful situationsReadiness to work in a fast-paced environmentDemonstrate efficient communication and politeness during the callEffective listening skillsKnowledge retention + attention to detail
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