Hotel Operations Specialist- Individuals- Sofia/MadridWHY KENES:At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.RESPONSIBILITIES:Provide excellent customer support for all Kenes groups clients; Operate all hotel reservations including operations, payments, billing, invoicing, amendments, cancellations etc.; Update Kenes allotment online systems with the necessary data; Communicate efficiently on a daily basis with all external global suppliers, negotiate rates and deadlines; Maintain close working relationships with global Kenes departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world; Availability for flexible working hours.REQUIREMENTS:Bachelor's degree – advantage; Minimum 2 years' experience in Hotels, Tourism, Travel, or Professional Events industry; Knowledge of rates, established concepts in the hotel industry – advantage; Fluent English, verbal and written communication (mother-tongue level), other European languages – advantage; Computer skills – full comprehension of Microsoft Office; Ability to work in a fast-paced environment and multitask before/during a congress, prioritize and meet tight deadlines; Highly service oriented;An excellent team player but also able to work independently; Exceptionally detail-oriented and organized.In case you are interested in this position, please submit your CV in English.Only short-listed candidates will be contacted.All documents will be treated with the strictest confidentiality!Job Category: Hotel OperationsJob Type: Full Time HybridJob Location: Madrid, SofiaApply for this positionFull Name *Current Residency *Email *Phone *Upload CV/Resume * Maximum allowed file size is 2 MB. Allowed Type(s): .Pdf, .Doc, .DocxHow did you hear about us? *LinkedInFacebookInstagramTwitterGoogleFriends/colleaguesOtherIf you selected: Other, please write here your source:By using this form you agree with the storage and handling of your data by this website. *#J-18808-Ljbffr