General Manager / Service Manager (Home Office)

Who we are
We at ENSER believe in renewable energies as well as in the power of good service. Our one-stop shop for service enables you to develop the full potential of your product in the field of renewable energies.
Task description:

Generate new leads / convince businesses of our services
Manage the service team
Performance tracking (e.g: Ticket Volume, Response times)
Create / improve service processes (e.g escalation processes)
Maintain a sophisticated Knowledge Base Management
Regular reports to external stakeholders

Your Profile:

Previous experience in customer service or in electrotechnical area is valued
Previous experience in area of renewable energies / Photovoltaics is valued
Structured approach; efficient problem-solving
Business mindset
Good communication skills, positive attitude, team spirit and quality awareness
Very good knowledge of German
Good knowledge of English (or other languages) is an advantage
Working model: working from home (home office)

Please send your CV in English or German. We are looking forward to your application!
Art der Stelle: Vollzeit
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