Front Office Agent

FRONT OFFICE CUSTOMER SERVICE AGENTAbout the Position:We are a dynamic facility services company looking for an experienced and motivated Front Office agent. The ideal candidate will be responsible for overseeing front office operations and ensuring an excellent customer experience. As a key member of our administration department, you will play a vital role representing our company and providing top-notch service to our clients.Key Responsibilities:Provide exceptional customer service before, during, and after sales, creating an outstanding user experience for our clients.Forward customer requests to the back office, ensuring proper follow-up and efficient resolution of each case.Keep our CRM updated.Collaborate with billing tasks.Requirements:Strong customer service orientation and excellent communication skills.Advanced proficiency in both spoken and written English.Degree or Higher Technical Certificate (CFGS) in Administration and Finance.Minimum of 5 years of experience in a similar role.What We Offer:Permanent contract after an initial probationary period.Opportunities for professional growth within the company.If you are a proactive customer-focused professional, we would love to hear from you!Job Type: Full-timeSalary: €20,500.00 - €22,000.00 per yearSchedule:Monday to FridayAdditional Compensation:Performance bonuses.Language:English (Required).Work Location: On-site#J-18808-Ljbffr