Job Summary
This role is responsible for providing basic tactical and strategic administrative support to upper-level executives within the organization, scheduling appointments, managing calendars, handling phone calls and emails, and coordinating travel plans.
The role entails general administrative tasks like photocopying and mailing documents, acting as a primary point of contact for internal and external stakeholders, and conducting basic research.
The role involves drafting and formatting documents, organizing meetings, and coordinating administrative work within and across departments and divisions.
ResponsibilitiesPerform basic tactical and strategic administrative support tasks for upper executive-level employees of the organization, recognized as the top administrative employee in the department or division.Assist in scheduling appointments, meetings, and events for executives, maintaining their calendars, sending reminders, reserving conference rooms, setting up audio-visual equipment, and preparing meeting materials.Answer phone calls, take messages, respond to routine emails on behalf of executives, and filter and prioritize incoming correspondence.Coordinate travel plans, including booking flights, hotels, ground transportation, and preparing travel itineraries.Provide general administrative support as needed, including photocopying, faxing, and mailing documents.Generate statistical and analytic reports for utilization by the organization for strategic planning in the administrative function, and assist in preparing presentations with relevant insights for the executives.Act as a primary point of contact between upper executive-level employees of the organization and internal/external stakeholders.Conduct basic research tasks, such as gathering information for reports or projects, in collaboration with relevant stakeholders.Draft and format routine documents, reports, and presentations, and proofread and edit documents to ensure accuracy and compliance with company guidelines and policies.Coordinate the administrative work within the department/division, while working with other departments/divisions and companies.Education & Experience RecommendedHigh School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 6-8 years of related work experience, preferably in senior/advanced general administrative support, office services, or a related field.
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