APPLY NOW Main RolesAcquire a thorough understanding of your customer needs and requirements
- Understand the long term needs & strategy from your customer.
- Be able to capture at early stage all investments and promote adequate products & services.
- Understand customer environment (final customers, politics & legal, competition).Develop trust relationships with your customer
- Your activity takes mainly place with your customer not with Bobst.
- Create and maintain excellent relationship with your customer, especially at the HQ level.
- Participate in meetings with our sales team in factories.Play an integral part in generating new sales
- Set-up and maintain an account plan.
- Transform it into concrete projects.
- Set-up and monitor targets defined for (and with) your customer.
- Create and manage all official documents (contracts, agreements) by collaborating with product lines, Bobst Regions and zones, legal dept.
- Take the lead for major negotiations.
- Consolidate the sales of the different Bobst product line.Ensure the correct products and services are delivered to customers in a timely manner
- Play the Bobst ambassador role by promoting all products and services (visit, demo, customer days live & remote).
- Manage opportunity pipeline from our both business units.Serve as the link of communication between key customers and internal teams
- Important role of internal promotion. You are the voice of your customer.
- Work in collaboration with our product lines.
- Animate, collaborate (and supervise when necessary) BU PC & BU SP sales team, Regions & Zone head, Application managers.
- Create a team spirit with your Bobst colleagues.
- Share regular information with group functions (PLs, Service team, Marketing, finance, supply).
- Manage and maintain all customer data up to date (contacts, installed base, factories, competition).Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Take the lead for major problems with customer.
- Communicate proactively & regularly to customer & to Bobst.Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
- Regular meeting with management to inform about situation. Clear & same KPI for all KAM. Min twice a year.
- Regular contacts & meeting with sales team (machines & services).Minimum RequirementsTechnical sales backgroundIdeally a person with experience in Machines & Services salesExperience in the packaging sectorStrategic & long-term viewHybrid selling man (virtual and physical selling)Financial knowledgeEnglish + second European languageLeadership & entrepreneurHigh communication skillsOrganization talentCapability to build long-term relation and develop businessAbility to work in an international teamAbility to motivate and federate his teamFor more than 130 years, and over 50 countries, BOBST has always been at the forefront of innovation and we want to accelerate connectivity, digitalization, automation and sustainability to make packaging better than ever. BOBST is one of the world's leading suppliers of equipment and services to packaging and label manufacturers in the folding carton, corrugated board and flexible materials industries. Join our highly qualified staff and together, let's shape the future of the packaging world.
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