Customer Support - Fluent French With English | E373

**Our Client**We are recruiting exceptional customer service professionals to form part of a Multilingual Consumer affairs department to immerse themselves in the brand and deliver a first-class service to customers and consumers. The role will require you to develop a sound understanding of the product and services and embrace brand values.**We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.** We ´re Curious**: Proactive approach to problem-solving and a "can do" attitude. **We Achieve Together**: Strong teamwork ethic,contributing to personal and team targets/SLA while working on personnel targets.**_What be you'll_** **_doing?_**- Providing an outstanding customer experience through every customer interaction.- Dealing with queries regarding multiple brands and products (across several industries).- Constantly improving brand and product knowledge to deliver the highest quality of information to our customers.Embracing our company values and acting as a brand ambassador.**Requirements**:- What skills & experience you'll bring to us?_- A fluent level of **French and **English with exceptional grammar and spelling skills.- A genuine passion for delivering outstanding customer service.- Previous experience in a customer-facing role or a call centre environment would be a plus.- Flexibility, adaptability, and ability to multi-task.- Confidence and an enthusiastic telephone manner.- Ability to deal with sensitive calls with empathy.- Strong administrative skills with a keen eye for detail.- A professional outlook and proactive approach to problem-solving.- Strong team spirit and a "can do" attitude.**Benefits**- What do we offer?_- **Contract**:Permanent contract (1-month probation period)- **Full-time**:(39hours/week)- **Working days/Hours**:Monday to Friday 9:00 am - 6:00 pm- **Salary**: 17,000€ per year- **Holidays**: 24 per calendar year- **Hybrid**:Working 3 days a month from the office/the rest of the month WFH- **Training**:5 days, 1st day from the office- **Start date**: 31st of August**Who we are**CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities,and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.**#**wecare**#**wearecurious**#**weachievetogether#J-18808-Ljbffr