Customer Representative /Danish-Speaking/ - Hybrid

.Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. What you will do in this role As a Customer Service Representative on our team, you will: Handle all calls and emails with professionalism and friendliness Create an environment in which customers feel welcome and comfortable Make efficiency the second priority behind giving a first-class service Work within the policies and processes set up by the bank Your qualifications Concentrix is a great match if you: Are native or proficient in Danish and have an advanced level of English Are able to show how you have dealt with customers in the past - either in a face-to-face role or in a call centre Have experience of working with a number of IT systems at once Enjoy being part of a team but be able to take responsibility for each call or email that you answer If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role. What's in it for you In this role, we offer benefits that help you support your unique lifestyle: Full time contract, 39 hours/week: Monday to Thursday 8:00 to 16:00, Friday 9:00 to 16:00 Great office location in Benalmadena, Malaga. Hybrid working model after training Competitive salary with increases at 6 months and 24 months