Join Our Dynamic Customer Care team as a Customer Experience Representative at Avis Budget Group Contact Centre Barcelona! Are you an enthusiastic and driven individual with a passion for customer satisfaction & sales? Avis Budget Group is seeking a motivated Customer Experience Representative to join our dynamic team. If you're ready to take on new challenges, contribute to a positive work environment, and make an impact, we want you on our team.
What you'll do: Engage customers to maximize sales opportunities while delivering exceptional service. Resolve customer queries and issues with efficiency and professionalism. Uphold high-quality standards and contribute to a positive customer service environment. Identify and capitalize on cross-selling opportunities to enhance customer experience. You should apply if you bring: Dutch or Flemish as mother tongue level Fluent English Previous experience in customer service and/or sales Familiar with Office We will offer you: Full time permanent contract starting on the 1st of October Monday to Friday shifts 9h to 18h. Work from home 3 days a week optional Annual gross Salary: €29524,13 plus monthly bonus scheme. Wellness and fun activities (fresh fruit, physiotherapist, game, and sports area and much more) Colectivos Vip & car rental discounts and much more benefits Multicultural and excellent environment in Barcelona's World Trade Center Global mobility opportunities Excellent initial online and ongoing training and mentoring (paid from the very first day). Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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