.Overview: WELCOME TO SITA : Ready to redefine air travel? The journey starts here, with you at SITA.PURPOSE: Provide administrative support to all internal customers by being a point of contact for internal HR Operations standard information on Employee Life Cycle Governance & Compliance and Strategic activities. Provide advice and support to internal and external customers based on a thorough understanding of SITA's processes procedures and policies as well as general knowledge of HR.KEY RESPONSIBILITIES:Employee Life Cycle Management: Administer activities related to pre-onboarding and onboarding activities, this would typically include issuing offer correspondence, contracts, reference checking, and immigration documentation. Escalate to the next level any queries or concerns that relate to these activities.Deliver induction on the employee's first day of work and promote all HR tools including Global online induction.Administer standard activities related to employee benefits.Respond to any administrative matters concerning benefits from new and current employees. Ensure benefit providers are updated of any employee changes such as new starters, leavers, family changes, salary changes, etc.Arrange payment of monthly invoices and recharging to employee's cost centres.Ensure probationary periods are followed up in a timely manner and ensure the correct procedure is adhered to. Escalate if additional action is required or any issues identified.Administer all voluntary offboarding activities.Prepare correspondences for employee lifecycle changes and update PeopleSoft, i.E., salary increases, bonus payments, promotions, internal transfers, etc.Administer activities related to standard employee absence, including management of holiday processes and statutory absence such as maternity, paternity, parental, and short-term sickness absence.Ensure all Awards processes such as long service and Values in Action awards are recorded.Receive and respond to everyday enquiries from internal and external customers, providing a timely and effective service to others.Payroll Management and Benefits Administration: Prepare and input data for salary payments.Support annual Reward Plan activities.Work closely with outsourced payroll vendors, internal Finance, and internal HR stakeholders to ensure the smooth workflow of all payroll-related matters.Work closely with benefits providers and any legal authorities to ensure the smooth workflow of all benefit administration.Governance and Compliance: Maintain up-to-date employee records and produce management information from the PeopleSoft system as requested.Carry out regular audits of the data to ensure quality compliance.Prepare documents, presentations, and other materials as requested for internal and external audit requests.Follow company ordering procedures, process purchase orders and invoices for payment, and resolve any cost centre queries
