Overview: WELCOME TO SITA: Ready to redefine air travel? The journey starts here, with you at SITA.PURPOSE: Provide administrative support to all internal customers by being a point of contact for internal HR Operations standard information on Employee Life Cycle Governance & Compliance and Strategic activities. Provide advice and support to internal and external customers based on a thorough understanding of SITA's processes, procedures, and policies as well as general knowledge of HR.Participate in HR Operations projects and roll out of programs.KEY RESPONSIBILITIES:Employee Life Cycle Management: Administer activities related to pre on-boarding and onboarding activities. This would typically include issuing offer correspondence, contracts, reference checking, and immigration documentation. Escalate to the next level any queries or concerns that relate to these activities. Deliver induction on the employee's first day of work and promote all HR tools including Global online induction. Administer standard activities related to employee benefits. Respond to any administrative matters concerning benefits from new and current employees. Ensure benefit providers are updated on any employee changes such as new starters, leavers, family changes, salary changes, etc. Arrange payment of monthly invoices and recharge to employee's cost centres. Ensure probationary periods are followed up in a timely manner and ensure the correct procedure is adhered to. Escalate if additional action is required or any issues are identified. Administer all voluntary offboarding activities. Prepare correspondences for employee lifecycle changes and update PeopleSoft (i.e. salary increases, bonus payments, promotions, internal transfers, etc.). Administer activities related to standard employee absence.This absence would include management of holiday processes and statutory absence such as maternity, paternity, parental, and short-term sickness absence. Ensure all Awards processes such as long service and Values in Action awards are recorded. Receive and respond to everyday inquiries from internal and external customers, providing a timely and effective service to others.Payroll Management and Benefits Administration: Prepare and input data for salary payments. Support annual Reward Plan activities. Work closely with outsourced payroll vendors, internal Finance, and internal HR stakeholders to ensure the smooth workflow of all payroll-related matters. Work closely with benefits providers and any legal authorities to ensure the smooth workflow of all benefit administration.Governance and Compliance: Maintain up-to-date employee records and produce management information from the PeopleSoft system as requested. Optimize the utilization of PeopleSoft (e.g. entering work permit data to ensure compliance with appropriate authorities). Carry out regular audits of the data to ensure quality compliance. Prepare documents, presentations, and other materials as requested for internal and external audit requests. Follow company ordering procedures, process purchase orders and invoices for payment, and resolve any cost centre queries. Monitor changes in legislation that impact local HR policies and escalate details to the GEO HR Manager. Provide administrative support as required for internal communication, including support for local and corporate news briefings. Support GEO HR with any data requirement requests needed to support Business Cases such as mergers & acquisitions, transfer of undertakings, outsourcing, and large deals. Work in partnership with the Reward team and the GEO HR team to provide full cost of employment data.Qualifications:KNOWLEDGE & SKILLS:PROFESSION COMPETENCIES: Collaborative, Courage to Challenge, Curious, Decisive Thinker, Driven to Deliver, Personally Credible, Role Model, Skilled InfluencerCORE COMPETENCIES: Adhering to Principles & Values, Communication, Creating & Innovating, Customer Focus, Impact & Influence, Leading Execution, Results Orientation, TeamworkEDUCATION & QUALIFICATIONS:Fluent in English and specific regional language.Higher education qualification.Member of a professional HR association is an advantage.May be studying for an Entry Level professional qualification from a recognized HR body/organization.WHAT WE OFFER:SITA's workplace is all about diversity, with many different countries and cultures represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:Flex Week: Work from home up to 2 days/week (depending on your Team's needs).Flex Day: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.Flex-Location: Enjoy up to 30 workdays of benefits, anywhere in the world!Employee Wellbeing: Benefit from various employee wellbeing initiatives.
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