About Us: The Trading Pit is a dynamic and innovative multi-asset prop trading firm.
We are committed to providing top-notch trading solutions and support to our clients.
As we expand our operations, we are looking for a talented Community Manager to join our team.
Role Definition: Engage with the community daily on Discord and other social media channels Address community questions and concerns promptly Propose a calendar of online events, AMA sessions, and other engagement activities and lead their implementation Collect feedback from the community and report to the management Create strategies for community growth Cultivate brand voice and presence (consistency of voice on all channels) Track engagement Manage public relations – collaborate with legal, CS and management team to handle complaints and negative issues Collaborate with CS and operations teams to improve workflows, build knowledge bases, FAQs and tutorials Follow and comply with company's SOPs Requirements: Strong understanding of www.thetradingpit.com products, services mission, vision, values Online trading experience Very good knowledge of Discord and other social media channels Being comfortable with being on camera, doing live events with the community Excellent communication and interpersonal skills; background in a support-related field such as customer success Ability to build and implement community-focused content strategies Proven experience in community management or similar roles Event and project management skills What We Offer Competitive salary Casual dress-code Friendly atmosphere Onboarding plan and training so that you have a smooth induction into your new role 21 Annual Leave 6 days of sick-leave Opportunities for personal growth and development: An excellent opportunity to grow within the company Continuous Training Development Learn and gain hands-on experience with modern technologies An excellent opportunity for a successful career in a global, fast-growing company #J-18808-Ljbffr