.Barcelona - Permanent contract - 100%About CashSentinelCashSentinel is a Fintech that designs and operates digital contracting and paymentsolutions, targeting European online marketplaces. Our clients operate in various fieldssuch as automotive, department stores, ski resorts and online pharmacies.The company is breakeven and is growing its business volume by > 150% every year. Thecompany is composed of four legal entities (Spain, Switzerland, France and UK) andemploys approximately 15 people, who are mainly based in Barcelona, Spain andLausanne, Switzerland.Your roleOperationsReview and confirm new merchants, contracts, payments and related documents; Data entry and review of some client profiles and payment information; Monitor unusual elements, documents or behaviors in the context of fraud and money-laundering prevention.SupportAssist clients by phone and in writing regarding their profile and ongoing transactions; Identify improvement opportunities and contribute to the development of our platforms and processes.Your profileTeam player: the quality of your work directly impacts your colleagues; Self-driven: Able to remain focused while performing sometimes repetitive tasks; Logic: learn the rules during your induction, apply them systematically during your daily work; Ability to efficiently handle multiple tasks simultaneously while maintaining attention to detail; Perfect command of German and English, written and spoken. Good spelling and grammar, good diction and ability to keep a sustained language on the phone, even when a disagreement or tension arises with a client. French written and oral is a plus.Previous experience in a financial institution (bank, payment company) a strong plus.Other requirements and informationPermanent contract at 39h/week; Starting date as soon as possible; Salary around €24,500, depending on experience; Offices in the heart of Barcelona, 5 minutes from Casa Batlló; Work from Monday to Friday (office hours), with occasional Saturdays possible.Are you interested in this position? Send your application to: ****** España S.L. – CALLE ARAGO, 308 2 PTA.1 – 08009, BARCELONAAgent support et opérationsBarcelona - CDI - 100%À propos de CashSentinelCashSentinel est une fintech qui conçoit et exploite des solutions de contrat numérique etde paiement, destinées aux marchés en ligne européens. Nos clients opèrent dans diversdomaines tels que l'automobile, les grands magasins, les stations de ski et les pharmaciesen ligne.L'entreprise est à l'équilibre financier et augmente son volume d'affaires de plus de 150% chaque année. La société est composée de quatre entités juridiques (Espagne, Suisse,France et Royaume-Uni) et emploie environ 15 personnes, principalement basées àBarcelone, en Espagne, et à Lausanne, en Suisse
