Dolce Sitges is now seeking a Director of Revenue to join our team in Spain.
Job SummaryThe Revenue Manager (in conjunction with the Reservations Team) will lead the day-to-day Revenue Operations. This will include all aspects of Revenue from providing key leadership surrounding the hotel's revenue recognition policies and will regularly interface with the sales, operations, and marketing teams. As a member of the Exec Com, the Revenue Manager will have responsibility for driving the hotels KPI's.
Key ResponsibilitiesMain DutiesMarket Intelligence:Conducting competitive & demand analysesProviding critical analysis of chosen strategiesPreparing room statistics and general demand factors for efficient and balanced sellingDefining objectives and monitoring Hotel's e-commerce strategies and online marketing plansDeveloping relevant budgets, monitoring productivity, and preparing various status reports shall be part of your KPI'sMaintain and implement as necessary the Yield Management system in all related Revenue Generating DepartmentsEnsure completion of daily, weekly and monthly forecasts. Create and maintain a rolling demand calendarMonitor and review inventory and rate control through the use of reports completed in this role - including booking pace, regrets, market segmentation, availability calendar, rate check report, and other reports as requiredCoordinate throughout the hotel effective rate and inventory controls, forecasting and market mix management, and other hotel operations responsibilities with the effective use of revenue managementOther DutiesPrepare for and chair Weekly RevMax Meeting and send weekly update to all concernedReview segments in order to establish specific market segment progress versus our goalsAnalyze competitive information reports for benchmarking against competitive set on a daily and monthly basis (revenue penetration index)Identify and develop key resources at the hotel, and focus on conceptual, financial and technical system training to ensure the long-term sustainability of Revenue Management at the hotelManage, in conjunction with the General Manager and Directors of Sales and Marketing/Director Sales/ADOS the re-engineering or re-enforcement of business processes from an overall perspective of revenue maximization and consistent rate quotation, sales strategies, and service deliveryOversee and audit the standards and operations of the reservations departmentPrepare outline for and support the annual revenue budget process for each hotelSupport the hotel in achieving their overall annual profitability goals through Revenue Management practicesPrepare, monitor and control budgets accuratelyInterpret monthly financial data and identify and take corrective action as and when requiredAnalyze the current revenue generation trends of each hotel, in order to identify critical areas for Revenue enhancementLeadershipMaintain a business environment based on the Code of Conduct, Company Mission and ValuesMaintain and enhance the open door policy to all associatesInspire a positive work environment, being a true Wyndham Hotel & Resorts and Dolce AmbassadorHuman ResourcesEnsure to be fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.G. AES, Success Matters, Probation reviews etc.Talent Reviews taken place as per the communicated timeline and are live in the businessEnsure 100% compliance with all mandatory trainingManage the associate engagement survey process in your department(s) to ensure that the follow-up meetings are done and the associates have timely feedbackEnsure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedbackSupport WeCom (Hotel Team Committee) with quarterly People, Community and Sustainability engagement eventsCommunicationConduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communicationAttend ExCom MeetingsAttend Business Review MeetingQuarterly Hotel Meeting / Town HallSkills/ Experience/Certificates/EducationMinimum experience of 2 years in a similar position or experience of managing several operational departments including responsibility in yield managementPreferably with a university degree in Hotel Management and an MBA or equivalentAccredited experience in people managementExperience of meeting needs of clients, meeting organizers, and companiesSpecialist knowledge of projections, yield, and revenue managementFluent Spanish and English. A 3rd language would be preferred but not requiredAdvanced knowledge of Microsoft office including Excel, Word, and PowerPointKnowledge of Opera/Fidelio, Delphi, STR, Rateview, ERevMax, and iDeas
#J-18808-Ljbffr
