Press Tab to Move to Skip to Content Link• Location: Esplugues de Llobregat (Barcelona) – relocation will be required.• Type of Contract: Full time, permanent.• Type of work: Hybrid/Remote• Work Language: Fluent Business EnglishThe roleOur Marketing, Sales and eBusiness IT Department is looking for a fast learner and team player IS/IT Business Analyst – CRM TechnologiesThe OOH (Out Of Home) IT product team is supporting Nestlé Professional, Nespresso, and any Out of Home Nestlé businesses through the provision of a CRM solution and other digital capabilities to provide efficiency and effectiveness for the sales and technical reps operating in the field.The OOH channel covers meals, beverages and snacks supplied by commercial food service establishments and by eating facilities in non-commercial institutions. In Nestlé we are enabling our categories such as coffee, food or water to engage this channel for selling our products and services.You will be the liaison between the IS/IT & Nestlé BusinessesAs part of the IT Product team, you bring deep understanding to the opportunities and issues facing your business function and advises on the best solutions.You further translate business strategies, opportunities, threats and needs into IS/IT product requirements, and plays a key role within the product team to specify, test and deploy those as IS/IT solutionsWhat you'll do• Identify gaps in existing functionalities, options for improvement and opportunities for process automation• Analyze requirements, build test scripts, test developments, and document process flows and specifications• Work with IS/IT Product Manager to define the minimum viable product (MVP) that satisfies business needs and also developing the strategy through incremental improvement of the product.• Support the analysis and resolution of issues as part of the third level sustain and in partnership with vendors and cross functional teams• Design business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/valueWe offer youWe offer more than just a job. We put people first and inspire you to become the best version of yourself.• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!• Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.• 3+ years of relevant experience of business analysis in a relevant functional area (ie B2B Sales, Food Service, HoReCa…)• Experience in B2B sales and after sales processes• Understanding of business customer acquisition and development processes and ability to translate it into application requirements• Experience with effective communication at different levels in the organization and in English• Experience in CRM Solutions• Effective communication at different levels in the organization, working in a global environment with virtual teams.Bonus Points If You:• Strong experience with SAP C4C solutions.• Bachelor´s degree in business, information systems or related disciplnes, or equivalent. MBA preferred.• Experience with SAP ERPAbout the IT HubAt Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition and wellness company of the world. We strive to create an environment where people are valued for who they are. We innovate every day through future ready technologies to create opportunities for Nestlé to delight consumers, customers and employees alike. We collaborate with partners around the world to deliver tangible value at global scale. We continuously work to develop our people to be future ready.We are Nestlé, the largest food and beverage company in the world, with a presence in more than 185 countries. With net sales of CHF 94.4 billion in 2022, the company has over 291,000 employees and 418 factories in 85 countries. Our values are based on respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. Nestlé is dedicated to offering high-quality food and beverage products and services that contribute to the nutrition, health, and well-being of people, pets, and the planet. Additionally, it is committed to being a leading company in sustainability and achieving net zero greenhouse gas emissions by 2050. Want to learn more? Visit us at: www.nestle.comWe encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count.How we will proceed:We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.#J-18808-Ljbffr
