Assistant Residence Manager (M/F) - [O-400]

What position is available?Our Spanish property, Citadines Ramblas Barcelona, centrally located, is seeking an experienced, passionate and motivated individual to manage the day to day operations, supporting the Residence Manager.On any given day, you will be expected to:Manage the Revenue Management and be proactive in optimizing it.Jointly build and implement the sales policy.Contribute to the local deployment of the chain's sales and marketing plans in accordance with the Sales Department directives.Work shifts at the Front Office desk to deal with complex requests and complaints.Steer and manage the work of the Front Office desk teams and, depending on the organization of the residence, other residence departments.Ensure the good dissemination of information within the residence and arbitrate in disputes if they occur.Replace the line manager when absent.Ensure compliance with housekeeping, maintenance and safety procedures.Who are we?The Ascott Limited in 5 key figures is:1 international leader in accommodation,14 brands around the world,770 properties in the heart of cities,190 key cities for leisure and business travellers,38 countries in the Americas, Asia-Pacific, Europe, Middle East and Africa.Are we meant to meet?To be successful in this role, you must have:Bilingual approach (English & Spanish).Good level of French.A minimum experience in a similar role of 2 years or more.Proven ability to manage and lead a team.Experience in revenue generating operations.A professional attitude with business acumen.
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