Analyst, EU Delivery Speed, GTS EU SpeedDESCRIPTION
Have you ever ordered a product on Amazon websites and wondered how it got delivered to you so fast, and what kinds of systems & processes are running behind the scenes to power the whole operation? If so, this role is for you.
The team: Global transportation services, Speed and Long-term Planning
- Operations is at the heart of the Amazon customer experience. Each action we undertake is on behalf of our customers, as surpassing their expectations is our passion.
- We improve customer experience through continuously optimizing the complex movements of goods from vendors to customers throughout Europe.
- Global transportation analytical teams are transversal centers of expertise, composed of engineers, analysts, scientists, technical program managers and developers. We are focused on Amazon's most complex problems, processes and decisions.
- We work with fulfillment centers, transportation, software developers, finance and retail teams across the world, to improve our logistic infrastructure and algorithms.
- Fulfillment acceleration is one of those Global transportation analytical teams. We are obsessed with rethinking our advanced end-to-end supply chain to make our deliveries even faster. Our overall mission is simple: we want Amazon to be the place where our customers can be delivered the next day.
Key job responsibilities
You will support the team in defining the overall delivery speed strategy for specific countries in Europe. This is a role for an exceptionally talented person, with high energy and courage, passionate about delivering concrete improvement for our customers, and who wants to achieve that using data.
The role includes 50% analytical activities and 50% stakeholder/project management.
Stakeholder/Program management:
- Use and share insights with partner teams, to influence/build a roadmap of projects to accelerate speed of deliveries in your country.
- Lead regular business reviews with partner teams to monitor the progress of projects in the roadmap. Help in removing bottlenecks.
- Consolidate progress into crisp and concise data-driven status updates. You will own reporting to Amazon senior leadership (VP-level).
Innovation:
- Break down complex and high-level ideas into executable features to be rolled out in distinct phases.
- Quickly launch new pilots, and build scale-up business cases with benefits, bottlenecks, risks and resources required.
- For the algorithmic opportunities, work with teams of software developers and research scientists to design the next round of software innovation.
Data Analytics/Science:
- Deep dive into complex data using SQL (>10TB) to uncover actionable insights for known and unknown problems.
- Use data to control/audit if our supply chain is behaving as expected, and automate the identification of improvement opportunities among dozens of dimensions.
About the team
The EU Speed team is part of the EU GTS organization which aims to optimize the EU end-to-end transportation and transfer network for DEA, Speed, Cost and Carbon Intensity, through all phases: design, planning and execution. EU GTS also manages the EU Commercial Carriers portfolio.
As part of the EU speed team, our main objective is to offer the right speed, for the right customer on the right selection in the most cost-efficient manner.
BASIC QUALIFICATIONS
- Experience in analytical fields.
- Experience in a project/program management role.
- Experience and ability to lead and structure projects with cross-functional partner teams.
- Willingness to use data to answer first-time asked questions, and solve large-scale ambiguous problems.
- An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in a fast-paced environment.
- Good oral and written communication skills are crucial, in particular the ability to synthesize clearly complex issues.
- Basic SQL knowledge.
- English conversational language is required.
PREFERRED QUALIFICATIONS
- Previous experience in Supply Chain or transportation roles is a plus.
- Experience working with Tech teams is a plus.
- Proficiency in SQL/Redshift is a plus.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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