#Aggp2025 - Customer Care Centre Graduate (Technical Assistance)

#Aggp2025 - Customer Care Centre Graduate (Technical Assistance)
Empresa:

Airbus


Detalles de la oferta

Job Description:
Start Date: October 2025
Every year we look for university graduates from around the world to join Airbus and help fill the critical roles for our future. We need people with the aspiration, enthusiasm and the talent to help us move forward and to change the world and deliver our vision to pioneer sustainable aerospace for a safe and united world.
When you begin your career with us, we accelerate your growth through our Airbus Global Graduate development journey, focusing on both soft skills, business knowledge and technical ability. You will be part of a two year programme that enables you to develop your professional skills; build your networks and gain a unique perspective on the world of Airbus whilst delivering in a specific position - each development journey is individual!
In addition to on-the-job activity and a comprehensive schedule of training opportunities, once a year you will also join your global graduate community for a development week where you meet your peers, hear from our leaders and learn from the best.
By the end of the programme, you will have gained everything you need to become an established team member in your position, having already demonstrated your value. You will have developed your skills in an area that is strategically important for Airbus, you will know about the Airbus business, the opportunities, challenges and needs, and you will have learned more about yourself, and what makes you great!
Above all you will have the opportunity to do your best work in an industry that is literally reshaping how we live in our world.
If you are ready to join and be part of this journey please apply below (& don't forget to include a motivation letter)!
What can you expect...
We provide technical support to the in-service fleet of Military Transport A/C: A400M, MRTT, C295, CN235 and C212. The main objective is to establish and deliver, for all programs, on time and consistent solutions for the daily technical queries raised by customers regarding aircraft structure and system problems.
You will be on a development pathway to prepare you to be a Customer Care Engineer and can expect to be involved in the following:

Providing support in a dynamic environment and in a timely manner to avoid any operational disruption for our customers.
As a single entry point for all the technical queries, have a full visibility of the fleet status and of the complete incoming technical topics. The global view in our customer care team allows the newcomer to work in any system or sub-system and to participate in multi-ATA issues.
Interacting with internal and external contacts; receiving customer questions and trying to resolve them.

At the end of the two year development programme you will be fully equipped to be a key player as a Customer Care Engineer!
What we are looking for...
To be a successful applicant to the Airbus Global Graduate Programme, we ask that you demonstrate you have:

Educated to a degree level or equivalent within a relevant field of study
Demonstrable technical expertise with Microsoft Office tools
Strong verbal and written communication in our business language (English) and Spanish
A desire to work in a collaborative team environment, focused on driving future innovation
First professional experience in maintenance and the knowledge of programming would be beneficial
The ability to be self aware and a wish to be in the driving seat of your development.

Please note, we love your interest in working for Airbus but we do ask that you make only one application to the Airbus Global Graduate Programme. We encourage you to take time to decide which of our exciting opportunities is right for you and then submit an application that best represents you, your skills and experience in connection with the role you have selected.
STATEMENT: This position requires a security clearance or will require being eligible for clearance by the recognized authorities.
What is the recruitment process…
Online application -> Online Task Based Assessment -> Application Review (Talent Acquisition Partner & Manager) -> Virtual Assessment Centre (November & December) -> Offer!
NB: Applications will close 6th October (don't delay, apply today as some roles may close early due to applications received).
Please let us know if you need us to make any adjustments. Examples of this may include (but is not exclusive to) accessible facilities; additional time for written exercises etc. Any information disclosed will be treated in the strictest confidence.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company: Airbus Defence and Space SAU
Employment Type: Permanent
Experience Level: Entry Level
Job Family: Support to Management
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ******.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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Requisitos

#Aggp2025 - Customer Care Centre Graduate (Technical Assistance)
Empresa:

Airbus


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