What You'll Do:As our Agency Account Strategist for Italy, reporting to the Head of Account Strategist, you'll be key to retain and grow the wide range of existing business coming from various industries and to develop a strategic partnership across Criteo's products.
Your tasks will include (but are not limited to):
Managing the day-to-day relationships with client partners to ensure we exceed their goals and expectations.Digging deep into the campaign data to build future client strategy.Lead regular client check-ins and business reviews, communicating optimizations made along with the planned road map.Internally escalating any issues and concerns raised by clients.Work with internal campaign management team to ensure campaigns are running smoothly, goals are being met and technical issues are being troubleshooted timely and effectively.Develop and strengthen the agency strategy in Italy.Run high level meetings and QBR.Understanding agencies' needs and finding innovative solutions to work with them.Cross-sell and upsell Criteo solutions.Who You Are:Proven experience in managing and growing client relationships in a fast-paced, innovative, and revenue driven environment.Self-driven and highly motivated to provide outstanding service and optimal performance of campaigns for all clients.A track record of proven analytical, problem-solving, and decision-making skills.Ability to navigate and collaborate with other internal departments to produce positive results for clients and the company.Superior communication (written and verbal) and presentation skills in Italian and English.Experience onboarding new customers and partnering closely with Sales to accelerate growth and drive value to clients during their first few months live.Who We Are:Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.
Why Join Us:At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.
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