.Account Development Manager (Inside Sales, German Speaker)Updated: September 9, 2024Location: Spain-Europe - ESP-Home-Based (Madrid)Job ID:24004196Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.Summary:In this position, you will drive strategy to identify and engage with accounts that are either potential new business opportunities or require ongoing nurturing through a multi-channel approach including telephone sales activity. You will initiate a multi-channel strategy and manage the quality and alignment of lead generation, ensuring all sales leads are qualified and verified prior to handover to Business Development.Essential Functions:Achieve or exceed assigned sales objectives.Analyze complex account and industry activity with the assistance of management and Business Intelligence (BI) to develop plans for a portfolio of accounts for specific market segments to drive engagement.Initiate and manage effective relationships with active and prospect clients to determine near and future clinical development needs.Maintain effective and meaningful relationships with developed leads on a continuous basis.Deliver the Company's messaging on differentiators, effectively communicating this to clients.Document and monitor progress in Customer Relationship Management (CRM) software.Initiate and prioritize use of internal and external data and technology to conduct research.Establish and maintain an appropriate internal network for business needs.Validate internally in Company and coordinate smooth transfer of Account Development clients to Business Development.Leverage meetings and conferences with Business Development to generate leads.Participate in Business Development processes and meetings to ensure consistency and alignment.Generate and analyze reports to manage Account Development metrics and KPIs.Qualifications:BA/BS degree in a biological science, related field, or equivalent combination of education and experience.2-5 years of Inside Sales experience, Lead Generation, Customer Relationship development and management, predominantly via phone is required.Proficiency in both written and spoken English is essential (German is a plus).May have working knowledge of clinical development.Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail.CRM skills in managing a customer relationship database beneficial.Ability to conduct research using various online resources
