A518 - Sales Associate Serrano Madrid 20H Weekends (F/M/X)

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! We are looking for a Sales Associate for our HUGO BOSS Store located in Serrano Street, 28, Madrid.Schedule:20 hours a week: Friday, Saturday, and Sundays.Fridays: Afternoon 4 hours.Saturdays & Sundays: Rotating schedule 8 hours per day.What you can expect:Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers.Responsible for CRM data gathering & quality management.Contribute to achieve the location's performance targets and individual KPI's.Support in transaction, complaint & return handling.Participate in regular trainings to continuously develop.Support in all operations for loss prevention and stock management.Proficient utilization of business systems & latest technology.Drive the use of all available tools and ensure procedures are executed and policies followed.Your profile:Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.Made to measure experience is required.Excellent interpersonal and communication skills at all levels.Demonstrate strong commercial acumen and brand knowledge.Ability to be flexible & adaptable to the need of the business.Willingness to constantly learn & develop.High cultural knowledge & awareness.Proactive and positive attitude.Fluent English speaker.Your benefits:Competitive salary, commission and attractive benefits.Global career path for specialists and leadership.Tailored trainings and development opportunities.International and inspirational working environment with a dynamic work culture.We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.#J-18808-Ljbffr