Hi there! We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don't miss your chance. This is our Zuora Specialist role for those who strive to implement functional processes and drive them to full completion.
Tasks in the role Actively participate in the deployment of the Zuora platform, including testing and go-live activities. Take part in the collaboration with project stakeholders to ensure successful implementation and alignment with business objectives. Administer and configure the Zuora platform to meet business needs. Ensure data integrity and consistency across systems. Billing and revenue operations support. Oversee the end-to-end subscription billing process, including invoice generation, payments, and adjustments. Support revenue recognition in accordance with ASC 606 and other relevant standards. Troubleshoot and resolve billing and payment issues. Generate and analyze reports related to billing, revenue, and customer metrics. Provide insights and recommendations to improve billing and revenue processes. Identify and implement process improvements to enhance efficiency and accuracy in billing and revenue recognition. Collaborate with cross-functional teams to streamline operations and integrate Zuora with other systems. Support internal teams with questions and issues related to Zuora. Train team members on new features and processes within Zuora. Who we are looking for Bachelor's degree in Information Systems or a related field. 2-4 years of experience working with Zuora or similar subscription management platforms. Strong understanding of subscription billing, revenue recognition, and financial reporting. Excellent problem-solving skills and attention to detail. Experience with data analysis and reporting tools. Good communication and collaboration skills. Prior experience in a SaaS or subscription-based business model. Experience with working with the Accounting team and Billing teams. Knowledge of integration tools and APIs related to Zuora would be an advantage. You share our common values: Trust, as we prefer to speak up and be our true selves; Sense of Ownership, as it's not worth wasting time on something you don't believe in; and enthusiasm for Constant Change, as we are always looking to make things better.
A bit about the team The Finance IT team is responsible for designing, implementing, and managing technology solutions that support the organization's financial, accounting, and procurement processes. The primary purpose is to ensure the accuracy, efficiency, and security of financial operations. There are two subteams in this team: ERP Team and Finance IT Support. The Finance IT Team is responsible for the development and customization of Oracle Fusion systems.
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