Are you passionate about music, technology, and interested in working for us, one of the largest and most technologically advanced audio companies in the world?
Do you want to work in sunny Barcelona?
Our Company: Belongs to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive and financial services.Is a multicultural space with employees from over 29 different nationalities.Offers a great work environment, modern offices, dynamic and young approach, with true career opportunities.Description: As a Technical Service Advisor, you'll work directly with clients to resolve their requests, when possible, in a single telephone call, using the appropriate troubleshooting protocols.
You will log and follow-up on orders and requests and deliver high quality customer service on postsales requests on logistics, warranties, refunds, etc.
You're empowered to make the best decision for each situation by thinking creatively, helping customers over the phone and providing an excellent customer service experience.
Offer: Full time position, 39 hours per weekWorking schedule: Mon-Fri 8:55-18:00Salary: 17.330 euros g/y (basic) + 1.920 euros g/y (bonus)Training: first 2 weeks + nesting periodContract: TemporaryExtensive training on market leading products, personal development programs and mentoring to fully develop skills.Good career prospects in a reputable company which rewards serious and hard workers.Requirements: Experience in production, audiovisual and sound technologies, working with sound cables, wireless networking and wifi technology, or as a DJ, is preferred. If not, we can teach you!Interest and aptitude for sound and connectivity technologiesYou are a native level speaker in Swedish and fluent in EnglishYou are a fast learnerYou can adapt to unplanned situation in a methodical and organized wayYou take ownershipYou have great communication skills and are people orientedGood team player with drive for successPrevious experience in similar position and knowledge of SAP is a plusThe period of holiday entitlement is fixed by mutual agreement between the company and the employee.
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