Product Portfolio Manager as part of the Operations & Site Team.Position SnapshotType of Contract: Permanent ContractStream: IT R&DType of work: HybridWork Language: Fluent Business EnglishThe Role:R&D Information Technology (IT) is the stream in Nestlé IT in charge of powering the R&D function with IT capabilities to drive company growth through breakthrough research that can be translated quickly into products and services. Digital technologies are triggering a crucial, comprehensive transformation of R&D organizations, and Nestlé is no exception. It is not only about adopting digital tools but is a fundamental shift in the operating model for R&D.For this reason, Nestlé R&D has developed a strategy to leverage digital to accelerate time to value, protect the core, and unlock new opportunities, for example, by leveraging consumer insights to drive innovation and renovation.As a Senior Product Portfolio Manager within R&D IT, you will drive operations in the stream's Portfolio and Service Management to ensure all R&D IT teams deliver with quality, consistency, and efficiency.Responsibilities:End-to-end Portfolio Management, both at Global and R&D Site levels.Oversee the demand management process to ensure demands are mapped to the right teams and projects, aligned with R&D goals and R&D IT portfolio, ensuring it is well reflected on Service Now PPM.Collect key IT deliveries impacting R&D sites and consolidate them in our Integrated Plan to provide visibility and increase coordination and planning across R&D sites.Coordinate invoicing processes to ensure timely and accurate billing to feed into dynamic forecasting for Above Market and Functional Envelope budgets.Service Management: Oversee IT Service Management (ITSM) operations, including change and request activities, acting as R&D IT contact point with Service Management to ensure seamless operations and coordinate with R&D IT vendors, particularly new ones, to establish operational governance.Automation: Identify areas for automation and elimination to give R&D IT people time back to focus on delivering value to R&D, while driving adoption of continuous improvement of stream operations.By fulfilling these responsibilities, you will play a crucial role in optimizing and driving operations across R&D IT products, ensuring its alignment with organizational objectives and driving its ongoing improvement.What you'll do:Build clear and documented ways of working in R&D IT for PPM activities and Service Management.Improve and standardize processes when needed in Portfolio and Service Management area for R&D IT.Maintain a central and updated Integrated Plan listing all key projects impacting R&D sites.Ensure all streams operations are clearly documented and running smoothly.Define rules and standards where needed.
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