Job Description Role PurposeThe Account Representative is part of the EMEA Commercial Operations organization and as such provides commercial sales support to the Region's sales organization. In this newly created position, the Account Representative is responsible for driving the growth of the business of Rockwell Automation's portfolio of Products, Software, Services for an assigned set of accounts and following up with new customer leads coming from the business development unit. This position requires an individual with a track record of experience finding the right strategic customers and contacts to present our software solutions and hardware. This team operates in a fast-paced environment.
Key ResponsibilitiesDemonstrate a solid approach to the sales process with creativity and vision.Build on customer relationships, gaining commitment and ensuring that all customer requirements are identified and met.Develop and execute a Sales Strategy to drive the identified opportunities to closure so that individual targets are met or exceeded.Provide engagement orders to support ad hoc demand and to work with the resourcing team to schedule and deliver appropriate resources.Comply with all company processes and tools used to record and track opportunities and orders and report progress.Manage opportunities for new business and installed base in line with Rockwell's standard documentation and procedures.Run promotions & campaigns to build sustainable pipeline for the business unit.Achieve sales growth targets.Pick up effectively qualified BDR leads and grow them within the sales cycle to drive them to a close.Skills, Knowledge, Experience and EducationBachelor's degree (preferably in marketing, business, sales, engineering, or operations discipline) OR 4+ years of relevant equivalent experience in lieu of a degree.Minimum 3+ years in digital, inside, and/or software Sales.Experience with CRM (Dynamics CRM a plus).Experience in research and discovery to find the right contacts and customers.Experience selling software solutions virtually.Demonstrated ability to effectively communicate and execute sales strategies using digital/social media platforms.Exceptional project management, communication, and presentation skills.Demonstrated ability to record sales pursuits effectively and efficiently in a CRM system.Ability to thrive in a dynamic, fast-paced environment.Experience with sales/marketing automation systems and analytics tools like Microsoft Dynamics 365, LinkedIn Sales Navigator, Outreach.io. Knowledge of industrial automation business and related product and service offerings is a plus.TemperamentHighly motivatedAgile worker both independently and collaborativelyStress resistantChange AgileInformation Processing CapabilityMultiple customersMultiple Products, Services, Software knowledge of Rockwell Automation PortfolioMultiple CampaignsRole RequirementsAbility to travel greater than 10% of timeSelling activities over the phoneKey Performance MetricsSales generated through support to a set of Account ManagersSales generated through individually generated opportunities
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