.[Y038] - WU Chief Of Staff
Barcelona, Catalonia, ES
Discover. Savor. Connect.
Welcome to the chef's table. Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more! Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology and other unforgettable culinary experiences. In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists.
For this, we were recognized by the Global Good Fund in 2019. Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day.
About the Role:We are looking for a rockstar full-time Chief of Staff to work closely with Cozymeal's CEO. The individual in this role will take on some responsibilities from the CEO and, over time, run one or several departments at the company. This is a high potential role with the opportunity to grow into the Director of Operations, VP of Operations and ultimately the COO role at Cozymeal. The position will have an immediate impact on Cozymeal's productivity and growth by streamlining strategic initiatives and overseeing business operations.
A Day in the Life of Chief of Staff at Cozymeal:Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership.Review, design, and execute improvements to organizational processes; find knowledge and skills gaps and help address them.Refine existing KPIs and define new KPIs to keep track of the most important metrics contributing to the company's overall success from demand (customer demand), supply (partners such as chefs, food tour guides & sommeliers) and operations (customer support & partner operations).Work with the partner recruiting team leads (aka expansion team leads) on focusing on the right markets, hiring the right partners and optimizing the partner on-boarding process to meet our existing demand most effectively.Work with both the partner recruiting and partner operations team leads on maximizing partner success on the platform.Work with the customer support and sales team leads on ensuring all important metrics are met.Lead the implementation of important features to optimize and further scale the company's operations.Collaborate with executive team members to determine and prioritize business strategies.Identify customer acquisition projects with greatest impact and ROI for the company.Requirements Include:Bachelor's in business, economics, mathematics, sciences, engineering or related field.MBA or graduate degree is a plus.
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