Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.
With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale.
Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.
It's why we're so driven to connect passion with purpose.
Our team's experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.
To learn more about us, visit stradaglobal.com.
Role Responsible for the development of the technical and functional vision that defines the project solution and able to translate this vision into directives, standards, and procedures that guarantee a gradual implementation of the solution.
He/she is responsible for ensuring the technical and functional success of the implementation and/or project of improvement especially in complex projects and of great scale.
They participate in the tasks of taking of requirements, analysis, design, implementation, application and configuration, testing, training, and support after the 'go live'.
They are known as a reference in the company and even in the market or among competitors.
Your mission: Deliver configuration/consulting payroll services (SAP HCM ES).
Provide application support consultancy through advice, guidance, and appropriate functional and technical activities.
Identify, manage, and test SAP note applications.
Open and manage customer messages to SAP to request help support and corrections.
Manage reported incidents and perform functional analysis and guidance/coaching on the technical way to implement it.
Generate easy-to-maintain error-free implementations and customizing respecting Strada best practices.
Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications.
Provide documentation (both technical and functional) on issues handled.
Manage personal daily priorities and assigned tickets, and ensure that deadlines are met.
Regularly report on status and progress to the Application Maintenance Outsourcing (AMO) Team Manager.
What we ask for: Bachelor or Master degree with a Business or Technical emphasis, or equivalent.
Previous experience in SAP HCM application maintenance.
Spanish PY/PA/OM knowledge desired.
Verbal and written communication skills in English and French.
Strong interest in delivering high quality support in the field of Human Resources.
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