What you will do:
Facility Management: Oversee the daily operations of the BCN HQ building including maintenance, cleaning, and other services. Develop and implement policies, procedures, and best practices. Conduct regular inspections and audits to ensure the facilities are maintained at high standards and proactively identify and address potential issues to deliver exceptional service allowing employees and leadership to enjoy the workplace without disruptions. You will work alongside Internal Comms to inform and engage employees in key messages critical for their use of the facilities.
Environmental Governance: Develop and implement strategies to enhance sustainability and environmental performance of the hub portfolio, including energy management efforts, waste reduction programs, and sustainable practices. Tracking and reporting on environmental performance metrics will be involved, ensuring compliance with relevant regulations and standards and promoting initiatives that reduce the buildings' and Hubs' carbon footprint.
Security Management: Develop and implement global security strategies and policies to ensure the protection of company assets, employees, and visitors in all company locations. Oversee the security service and the correct operation of all security systems, including CCTV, access control systems, and alarms. Plan, develop, and conduct security training programs for employees. Conduct risk assessments and implement mitigation measures.
Team Management: Lead a Workplace Coordinator and a Receptionist who play a crucial role in providing a 7-star experience.
Vendor Management: Build and maintain strong partnerships with reliable vendors. Own the relationship with vendors to ensure on-time and to specification delivery of projects as well as the day-to-day responsibilities from security to cleaning. This includes coordinating with vendors and contractors for repairs, renovations, and maintenance services and ensuring compliance with health, safety, and environmental regulations.
Technical Service Coordination: Collaborate with our TechOps team to plan and support the implementation of technical services in our building. Align business continuity plans with them.
Budget Management: Develop and manage the facilities and physical security budgets, including operating costs and capital expenditures. Monitor expenses, identify cost-saving opportunities, and ensure cost-effective practices.
Safety & Compliance: Work with Health & Safety to ensure the facility and services adhere to safety standards and regulations. Conduct regular inspections, maintain safety protocols, and ensure execution of onsite emergency response plans. Develop and manage emergency response and business continuity plans.
Stakeholder Management: Communicate with Senior Leadership in our Barcelona HQ and in our hubs to understand their priorities, partner on key objectives, and keep them up to date on the progress of projects. Work with our Finance Team to manage budgets and track spending, helping us get the most from our investments.
You will also:
Have a culture focus: Keep TravelPerks culture top of mind in everything you do. As part of the People Team, you live and breathe our values and always keep the experience of our people as your top priority.
Be a partner: We have a very special way of doing things in the TravelPerk community. We build with the members of our Community, not for them, empowering them to enrich their experience alongside us. That's why you will need to become a partner to all the members of the community to understand their needs, support them, and create something that works for them with them.
Have a strong data-led mindset: You'll take many decisions on behalf of our global community. To do this, you'll need a data-led approach to plan, evaluate, and measure success to leverage learnings as we develop our footprint.
Be a team player: You'll work closely with our Community Experience team on cross-team initiatives to make our culture come to life within the walls of our offices.
What we're looking for:
This role will be perfect for you if you're someone who matches the following:
You have hands-on experience as a Workplace/Facilities Manager in an international and fast-paced startup environment.
You can comfortably keep partners and vendors on track with proven experience.
You have experience budgeting and dealing with office providers on a large scale.
You have managed large HQ offices with hundreds or thousands of employees.
You have a human-centric, creative, and proactive approach in everything you do.
You are comfortable with occasional travel to the other locations or to open new hubs.
These are the important skills:
Strong English communication skills, written and verbal. A proven track record of working collaboratively and productively with all stakeholders, including C-level. Team player; we need top-class collaborators.
Humble: You're okay with the spotlight, but you don't crave it. Instead, you focus on elevating the teams around you. You acknowledge what you don't know and you're willing to learn.
Extreme Ownership and a get-things-done attitude. Proactive approach and able to work under pressure. Look for problems to solve before they become problems, but when things do come up, you keep a calm focus and solve them quickly.
Extremely hands-on: You don't mind solving small problems or big problems. From high-level planning to detailed execution.
Project management skills to define, plan, and oversee projects so that they are delivered on time and accurately with the right people up to date. Keep relevant stakeholders informed and up to date and manage expectations.
You feel comfortable being challenged, learning fast, making things happen, and moving from one project to the next one.
Our Benefits:
Competitive compensation including equity in the company.
Generous vacation days so you can rest and recharge.
Health perks such as private healthcare or gym allowance depending on location.
Flexible compensation plan to help you diversify and increase the net salary.
Unforgettable TravelPerk events including travel to one of our hubs.
A mental health support tool for your wellbeing.
Exponential growth opportunities.
VolunteerPerk: 16 paid hours per year to volunteer for a cause of your choice.
Work from anywhere in the world allowance of 20 working days per year.
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