Wfh (If Based In Portugal)German Fluent Sales/Customer Support

Sales Customer Support Porto, Portugal WFH
Salary Conditions:
Base salary (gross):1100€/month x 14
Possibility of sales bonus up to 120e p/month
Meal allowance: 6€/per working day (paid in meal card)
Health insurance
Responsibilities:

Inbound calls
Sell packages of the product
Cross-Sell or Upsell packages and associated products
Customer support for post-booking and booking management
Support travel agents with bookings and booking management
Support customer with information about a range of questions like destination, documentations, prices etc.

Profile:

Previous Contact Centre or Customer Service experience (preferable)


Enthusiastic and skilled in technology applications
Excellent language skills in German and feel comfortable speaking and writing in English
Love to communicate, while being easy-going and patient with our customers
Good and customer-friendly service is the highest priority for you
Curious and persistent to solve issues
Organised and can keep a cool head even in stressful situations

Training Conditions
Duration:30 calendar daysMonday to Sunday - Rotative shifts within the schedule below:
Monday to Friday: 08:00h - 18:00h
Saturday and Sunday 08:00h - 17:00h
(occasionally you must have availability from 08:00h - 19:00h)
Days off: 2 days (rotative)
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