Requisition ID: 43912
Position Type: FT Permanent
Recruiter: #LI-VP2
Posting Type: LI
About Kerry: Kerry is the world's leading taste and nutrition company for the food, beverage, and pharmaceutical industries. Every day we partner with customers to create healthier, tastier, and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.
A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role: The Sales Support Specialist shall provide the first level of interface with a defined set of Kerry Customers, as well as supporting specific account Managers on key defined tasks. They will be responsible for ensuring customers are dealt with in an efficient, timely manner ensuring a best-in-class commercial support for the Sales organisation. Joining us means working in a fast, agile and ambitious environment, with talented people who really care about what they do. We're hungry for new ideas, so we'll always listen to yours. And because we're always looking to the future, you'll find plenty of opportunities to learn and grow. In fact, like our entire business, you'll never stand still. Kerry offices are in Barcelona (hybrid working model).
What will you do? You'll be responsible for utilizing Kerry System's (SFDC) on behalf of Customer Portfolio.You'll create opportunities, call reports, samples, tech/regulatory docs, quotes etc.You'll ensure opportunities and all customer information are up to date.You'll enter pricing requests in the current system (SFDC) for customer base and occasionally on behalf of the Sales Team.Issuing price quotes and follow up to understand if accepted or rejected and reflecting in systems.Support the Mainland Sales/Finance team with preparation, issuing, and progress of annual price letters.You'll be a sales link to customer care in Naas for base of customers, ensuring full knowledge of key customer issues and actions.You'll ensure any orders that are directly received from customers are passed to Customer care for processing.You'll provide Sales Support for defined strategic accounts and direct Manager.You'll support the Account Managers on customer presentations and site visits and ad hoc sales support as required by Managers. What do I need to be successful? In Kerry we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in Sales support. These include:
Strong project management skills.Previous experience working cross functionally - particularly Sales, RDA, Customer Care.Excellent communication and presentation skills.English is mandatory at an advanced level (the knowledge of another language like French or Italian is a plus).Strong MS Office skills, particularly Excel and PowerPoint.SAP (would be an asset).Good planning and organizational skills, with strong focus on rigorous execution.Good interpersonal and communications skills. Diversity and Inclusion: In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection, and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status, or any other protected characteristic.
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