Overview:
Term: 1 year
The Manager, International Agreements has a leadership role in the development and management of the University of Waterloo's international agreements, exclusive of sponsored research agreements. The Manager is responsible for the stewardship of international agreements at the University of Waterloo, including the negotiation and administration of institutional agreements. The Manager is also responsible for outreach at the University to ensure the effective engagement and support of departments for executing selected commitments under institutional agreements.
Responsibilities: Stewardship of International Agreements:
The Manager has institutional responsibility for the administration of all University's international agreements with partner universities (exclusive of sponsored research agreements), government agencies, businesses, non-profit organizations, etc. worldwide for student exchange and mobility, employee mobility, training programs, and other initiatives.The Manager is the lead for tracking international agreements, coordinating and negotiating agreements involving more than one University department, and collaboratively developing and operationalizing a strategy for student exchange, joint academic programs, articulation/pathway, and mobility agreements.The Manager engages in discussion with Waterloo International colleagues, the Office of Research, the Student Success Office, and other departments to determine partnership direction.Contributes to unit discussions regarding the University's strategic partnerships and the development and maintenance of the University's international relationships.Researches and tracks trends and applies best practices regarding international agreements in higher education.Acts as a representative of Waterloo International and the University at selected conferences, meetings, workshops, and other events related to international agreements and partnership building.Undertakes special projects and participates in University and external committees and working groups related to international agreements and partnership building as assigned.Agreement Negotiation and Administration: Works closely with international collaborators as well as Faculties, Student Success Office, Co-operative Education & Career Action, Graduate Studies Office, Registrars Office, Office of Research, Office of Advancement, Secretariats Office, Office of the General Counsel, Presidents Office, Office of the Provost, and other departments across the University to draft, negotiate, and finalize agreements involving more than one University department.Works closely with managers based in Waterloo International and the Manager, International Mobility and Intercultural Learning, based in the Student Success Office, with respect to student mobility agreements.Operationalizes effective, efficient, and coordinated processes related to agreement approval and workflow, implementing a strong culture of continuous improvement.Develops metrics and monitors agreements, ensuring accurate data collection and reporting related to agreement tracking and outcomes.Applies evidence-based decision-making as a critical part of new agreement development, agreement renewal assessment, and continuous improvement efforts.University Outreach: Engages in discussion and receives input from University stakeholders regarding partner direction and initiating new agreements.Proactively engages with departments, including the Office of Research and the Student Success Office, to ensure terms and activities of agreements are executed with the full support and appraisal of Waterloo International.Collaborates and facilitates the sharing of information and cooperation among University departments involved in agreements and initiatives.Takes a lead client service role in Waterloo International, responding to inquiries from the University community and acting as a liaison to build and maintain strong working relationships with Faculties and other University partners.Develops and implements messaging to engage with the University community on internationalization initiatives and international agreements of interest and impact to departments and individuals.Provides accurate and timely data and information and input for briefing materials and promotional initiatives.Qualifications: Bachelor's degree or equivalent combination of education and experience required. Master's degree or equivalent preferred.Significant experience building and maintaining relations with internal and external stakeholders.Experience in a university environment strongly preferred.Experience working in intercultural and/or international settings.One to three years experience with the negotiation and maintenance of inter-institutional agreements, preferably international ones.Proven strength in collaboration and relationship management.Superior interpersonal skills including the ability to interact using tact and diplomacy while interacting with a wide range of internal and external contacts.Strong attention to detail and organizational abilities.Excellent written (and editing) and oral communication skills.Exceptional time-management skills with the ability to handle competing deadlines in a fast-paced environment.Demonstrated strategic thinker with experience designing and/or improving business processes and practices.Ability to develop and maintain databases and effectively analyze and present information.Multiple language skills are an asset.Vaccination Requirement Statement:
Vaccination Requirement.
Equity Statement:
The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.
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