Job Description
As the Visual Merchandiser, you'll play a pivotal role in curating an excellent customer journey within the store. In this role, you'll have the exciting opportunity to elevate the collection in a way that's both inspiring and commercially savvy, aimed at maximising both indirect and direct customer service while driving sales performance to new heights.
Key Responsibilities:
Offering customers a high level of service through styling advice, product knowledge and store experience
Analysing selling information and taking responsibility for the visual direction of the store
Installing window displays
Creating inspiring outfits and styling mannequins
Merchandising stock on the shop floor as per company directives
Supporting the sales staff with store operations
Setting the visual merchandising standard for the store and training the team
Being a brand ambassador and providing the best experience for our customers
What You Need to Succeed:
Knowledge:
An understanding of the latest trends, fashion and silhouettes
Experience working with visual-merchandising guidelines, including window display and mannequin styling
Experience taking informed VM actions based on commercial KPIs and sales data
Able to communicate in Spanish and English
Motivation:
You have a strong interest in fashion, VM strategy and trends
You should be motivated by elevating customer experience in-store through visual outputs and direct customer service
You are open to learning new things and developing professionally and personally
Behavior:
You listen to and show interest in all colleagues' ideas and opinions
You support others to grow by giving constructive feedback and sharing product knowledge
You express your own opinions and are willing to accept and contribute to agreed outcomes
You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions
You prioritise efficiently and adapt to sudden changes
You get results through trial and error
You come up with new ideas
You communicate clearly and concisely
You see opportunities to improve everyday processes
Past achievements:
You have a proven track record of delivering high standards of VM that is both commercial and inspirational
You have experience managing store VM activations including window and mannequin changes, promotional set-ups and season-start layouts
You have experienced success in collaborating with other managers/colleagues to achieve store goals
Additional Information:
This is a full-time position with a contract of 40 hours a week. Apply by sending in your CV as soon as possible but no later than 22.11.2024. Due to data policies, we only accept applications through career page.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount , usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.
In addition to this, Spain-based colleagues also receive:
Discount platform: Advantages Club
A day off on your birthday
Inclusion & Diversity:
At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Company Description:
COS
COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.
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