About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust, and transparency. People power progress. We're invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future.
The Role
The National Vice President, Custom Network Program will lead a team of Program Directors who are accountable for all aspects of delivery to clients. This executive role oversees the overall program, integrating separate deliverables into a unified Lumen perspective. The position involves C-level reporting and presentation, as well as building and maintaining C-level relationships.
The Main Responsibilities
Lead the national program team in executing our custom networks strategy, ensuring the health of all Custom Networks contracts.
Manage all custom network contracts, overseeing planning, forecasting, scope validation, date and milestone management, financial management, supplier management, and communications.
Align with stakeholders and internal customers to operational targets, measure performance, assess opportunities, and drive system and process improvements.
Ensure day-to-day health of custom networks programs, manage risks, and maintain communication with stakeholders.
Support market expansions for Sales or Network Planning for large custom network building programs.
Enable new custom networks programs, collaborating with Sales to set up programs for execution.
Implement national program and project management best practices and controls with the Enterprise PMO team.
Meet national financial targets, manage regional CAPEX and OPEX budgets, P&L, and drive cost efficiencies.
Oversee Engineering for custom networks programs, ensuring a cohesive deployment approach.
Implement operational best practices and objectives across deployment groups and national teams.
Monitor KPIs, drive continuous improvement, and implement actions to achieve business objectives.
Attract and retain top talent, providing strategic direction, mentorship, and development opportunities.
What We Look For in a Candidate
Bachelor's degree in Engineering, General or Business; Master's degree preferred.
12+ years of experience in Program Management, with 5+ years in a senior leadership role, preferably in the Telecommunications industry.
Track record of leading successful multi-billion-dollar deployment initiatives and driving client value.
In-depth knowledge of network technologies and architectures.
Strong financial and business acumen, strategic thinking, and the ability to innovate.
Excellent communication, presentation, and stakeholder management skills.
Proven ability to work in a dynamic environment with agility and resilience.
Exceptional leadership and people management skills.
PMP certification is an advantage.
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