.Dutch-speaking Customer Lifecycle Manager to Malaga, SpainJob details:Location: MálagaDiscipline: Customer ServiceReference: 36734Contact Name: Fee LoobuyckJob description:Are you enthusiastic about creating memorable experiences? Then come join us and work with energetic people who strive to enjoy every day. We are looking for a Customer Lifecycle Manager to join our client's exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.What we offer you:Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00Competitive salary and performance bonusGreat office location in MalagaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized coursesOpportunities for a career abroadYour responsibilities:As a Customer Lifecycle Manager in our team, you will:Secure new customer wins for CloudMaximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams, and the channel partnersDrive alignment and teamwork within a team, department, or across organizational boundariesEngage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the dealProvide support to partner as neededActively monitor pipeline, collect feedback and update involved parties on closure, support close plan executionCollaborate with local TCM on pipeline and partner introductionsWhere TCM doesn't exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territorySurface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partnersControl main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc.Establish a foundation for how technology and services can meet customer/partner needsUses a deep understanding of a customer/partner to effectively align the value proposition of the products, technology, and services to the customer's/partner's strategies and needs. Creates value through the sales cycle.We'll be a great match if you:Are native or proficient in Dutch + fluent in EnglishHave 3-6+ years of technology-related sales or business development experienceExperience working within a partner ecosystem and technical sales environment preferredBroad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions requiredDemonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred