.Associate Account Manager - French speakerThe Account Manager is key to promoting and developing a high level of engagement with Vrbo's Partners. Your primary responsibility is to work collaboratively with partners to improve the productivity and results from participating in Vrbo's marketplace by growing net booking value from the partner's listings. You will continuously work to maximize the production potential in the Vrbo and Expedia marketplace by utilizing and sharing unique data insights, marketing, distribution, and revenue management tools with Partners.What you'll doBegins developing relationships with customer's or their account team, including key buyers/decision makers.Develops a basic understanding of customer's industry and competitive market and/or uses company's tools to access market-specific information and insight.Attends meetings with customer's to understand needs and expectations.Learns the metrics to assess the performance of products, services, and solutions against customer's needs/expectations.Develops key value proposition statements, case studies, or uses proof points to demonstrate the value of the company's products, services, and solutions.Assists in creating opportunities (e.G., progress meetings, fact-finding/exploratory meetings) to build customer's account.Recommends products, services, and insights that will meet customer's needs.Completes basic account plans that outline tactics to acquire and/or maintain business.Develop awareness of the policies, practices, trends, and information (including competitor information) that impact the organization and its customer's.Develop a basic understanding of the financial impact of decisions/solutions on the organization and its customer's.Guides accounts to valuable insights and presents insights that can benefit accounts and organization.May document components of a business case for change at the direction of more senior colleagues.Develop a working knowledge of the company's standard contract terms and conditions by reading product literature, contracts, and asking questions of peers.Learns when to partner with legal resources to modify or adjust standard contract terms.Learns the contract negotiation process and how to complete contractual arrangements.Proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties.Assists in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications of not reaching an agreement.Identifies the key stakeholders in decision-making for the account.Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility.Who you areProficiency in French and English, Spanish is a plus.2 years of account management/sales experience.Bachelor's or equivalent experience.Functional/Technical Skills.Proficient communicator.Growing knowledge of sales techniques
