Sr. Registration Associate - Albany - Full-timeEmployment Type: Full timeShift: Day ShiftDescription: Senior Registration Associate – OBGYN – Albany, NY - Full timeIf you are looking for an administrative position in Troy, full-time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 400 Patroon Creek Blvd Albany.Position Highlights:Quality of Life: Where career opportunities and quality of life convergeAdvancement: Strong orientation program, generous tuition allowance and career developmentWork/Life: Tuesday-Friday 8:00am-4:30pmWhat you will do:The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St. Peter's Health Partners Medical Associates.Responsibilities:Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:Scheduling and registrationCheck-inCheck-outCharge entry/claimsEnd of day processesGeneral duties including but not limited to: Document processing, Scanning, Inbox monitoringEnsure distribution of work throughout the team is sufficient to meet daily schedulesDisplay leadership qualitiesManage daily staffing needs in coordination with office and float pool managersServe as a mentor and role model to all colleaguesSchedule patient appointments to maximize patient accessHandle all incoming calls and direct appropriatelyRegister patients, obtain necessary consent forms and patient demographic dataCollect co-pay at check-in/or check-out when applicable. Document monies collected and generate patient receiptsAct as liaison between patients and clinical staff; monitor for delays and inform patientsSchedule all follow-up appointments at check-out, including ancillary and/or diagnostic testsObtain pre-authorizations for diagnostic testing for specialist office visits as assignedObtain referrals for specialist office visitsConsistently and accurately pass charges in accordance with office policies and proceduresUnderstand and perform parsing process on a daily basis to electronically file information into the Electronic Medical RecordMaintain patient confidentiality and adhere to HIPAA regulationsWork cooperatively with all team members to ensure quality patient care at all timesCommunicate respectfully and effectively with providers, clinical staff, colleagues, managers and othersCross cover other areas as needed
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