Technical Support In Barcelona (German Speaker)

Exciting opportunity for a Technical Support role in Barcelona!
You are tech-savy and enthusiastic about solar technology and systems?
Do you have analytical capacity and interest in advancing your service skills?
Kick-Start your career now!
Your responsibilities and impact as a Technical Support Agent will be: Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project What's in it for you?
Permanent contract at 39h/week (probation period 2 months) Working in an international Team on site in Poblenou, Barcelona Language classes International Environment Activities every week Discounts on certain products (health insurance; technology etc).
Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in  German and a C1 level of English Living in Barcelona Excellent listening skills and proficient communication abilities A drive for excellence and professionalism Strong teamwork skills and dedication to collaborative success Excitement about intercultural communication and the expatriate lifestyle A valid Spanish work permit (required).
Your Future Company:  Your future company is a global leader in the BPO industry.
With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world's leading and digital-first brands.
The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.