If you're fluent in German and have a passion for troubleshooting electronic devices, this role offers an exciting opportunity to provide expert guidance and support to our diverse customer base. Come be a part of our mission to elevate customer experiences and uphold our reputation as a trusted provider of electronic solutions.
Your responsibilities and impact as Technical Support For Electronic Provider will be:
Provide professional customer service solutions - both B2B and B2C - over the phone, live chat and emails
Provide product support and advice
Troubleshoot technical issues
Guarantee client satisfaction and high level of quality
Ensure and participate in the success of the department
Skills, experiences and interests you need to succeed in this role:
You are a native German speaker with fluent English
You are tech-savvy, with good troubleshooting skills
Previous experience in technical support is an advantage
You are professional and friendly with empathy and the ability to multitask
You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
What's in it for you?
A full-time job, 40 hours a week
Salary: 14 salaries per year x 1200€ gross per month + performance-related bonus
Schedule: daytime rotating shifts between Monday and Sundays: 9 am to 9 pm
A Quality Certified Management Company
A Company offering you not only a job, but a full experience abroad!
A recognized training delivered by the biggest brands
A complete relocation package including:
Flight ticket to Athens
Hotel accommodation for 4 weeks
Assistance in finding a flat + real estate agency fee paid by the Company
Flight ticket to your home and back every year
Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
Your Future Company:
Located in Athens, you will find a company that takes care of you with your career development, language skills, accommodation and your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
What should you expect from living in Athens?
As the birthplace of Western civilization, a city full of history, philosophy and arts
Aegean weather that will bless you with Vitamin D all year long
Hospitality, warm greetings and friendliness from locals
Beautiful nature full of different shades of greens and blues
The delicious Greek cuisine, night-long tavern nights and Zorba dance!
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